Last Updated: December 13, 2025

At Santa Video, we take your privacy seriously, especially considering the family-oriented nature of our specialized AI service.

1. Information We Collect

We collect information strictly necessary to provide our video generation service:

Input Data: Names, ages, photos, and personal details (e.g., "hobbies") that YOU provide to customize the video.
Technical Data: IP address, browser type, and usage data via cookies (for analytics and security).

2. Children's Privacy (COPPA Notice)

Important for Parents:

Our service is intended to be used by ADULTS (Parents/Guardians) to create content for children.
We do not knowingly collect personal information directly from children under the age of 13.
If you input a child's name or photo, you represent that you are the parent or legal guardian and have the authority to provide such information for the purpose of generating the video.

3. How We Use Your Information

To generate the personalized video using AI technology.
To improve our website and fix bugs.
To communicate with you regarding your order or service updates.

4. Data Retention

We act as a data processor. Photos and specific details uploaded for video generation are retained only as long as necessary to render the video and allow you to download it (typically 30 days), after which they are deleted from our active processing servers.

5. Third-Party Services

We use trusted third-party providers to help operate our service:

AI Providers: We use D-ID and other API providers to render the video content. Data sent to them is strictly for the purpose of the requested generation.
Analytics: usage of Google Analytics to understand site traffic (anonymized).
Payment Processing: We used Stripe for payments. We do not store your credit card information.

6. Contact Us

If you have questions about this privacy policy, please contact us via our website.